Privacy policy

Your privacy matters to us. This Privacy Policy explains what information we collect when you visit shopmuru.com, how we use it, and how we protect it.

  1. Information We Collect
  2. Personal Information
    We may collect personal details from you when you use our site, including:
  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via trusted third-party services)
  • Account login details (if you create an account)
  1. Non-Personal Information
    We may also collect technical data, such as:
  • Browser type and version
  • Operating system
  • IP address
  • Referring websites
  • Date and time of visit
  • Pages visited and time spent on the site
  1. How We Use Your Information

We use your personal information to:

  • Process and ship your orders
  • Contact you about your purchases or our services
  • Provide customer support
  • Send promotional emails (if you’ve opted in)
  • Improve our website and offerings
  • Comply with legal obligations

Non-personal data helps us to:

  • Understand visitor behavior and traffic trends
  • Personalize content and advertisements
  1. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties that help us run our business, such as:

  • Payment processors
  • Shipping services
  • Marketing and analytics tools
  • Website hosting providers

These partners only receive the data necessary to perform their functions and must keep it confidential.

  1. Cookies & Tracking

We use cookies and similar technologies to:

  • Enhance your shopping experience
  • Analyze website usage
  • Deliver personalized content and advertising

You can disable cookies in your browser settings, but some features of our site may not function properly without them.

  1. Data Security

We take your data security seriously. We use industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

  1. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined here, or as required by law.

Payments can be made using electronic banking services provided by Swedbank, SEB, Luminor, Citadele, and Šiaulių Bankas. All transactions are processed in euros. Payments are handled through the MakeCommerce.lt payment platform.

In this online store, payments are processed via the MakeCommerce.lt platform, operated by Maksekeskus AS (Liivalaia 45, Tallinn 10145, Estonia, reg. no.: 12268475). Therefore, your personal information required for payment execution and confirmation will be transferred to Maksekeskus AS.

  1. Your Rights

Depending on your country or region, you may have the right to:

  • Access your personal information
  • Request corrections or deletion
  • Object to or limit how we use your data
  • Withdraw consent (for example, unsubscribe from emails)

To exercise these rights, please reach out to us using the contact details below.

  1. Third-Party Links

Our website may include links to other websites. We’re not responsible for their privacy practices, so we recommend reading their privacy policies before sharing your information.

  1. Children’s Privacy

This site is not intended for children under the age of 16, and we do not knowingly collect information from them. If you are under 16, please do not submit any personal data.

  1. Changes to This Policy

We may update this policy occasionally. Any changes will be published on this page with an updated effective date.

  1. Contact Us

If you have any questions about this policy or want to manage your personal data, feel free to contact us at:

📧[shopmuru@gmail.com]